Olive Garden in Times Square automatically adds a "suggested" 18% gratuity to patrons' bills.

Was Pastor Bell dead wrong for writing such a message on her receipt? Or was the waitress wrong for posting Bell's receipt online?

Now I know what you're saying -- "That is a racist untruth that does not dignify an answer, blah, blah, and blah...." -- but before folks get all indignant I have a story to tell.

(New York Times) — Hotel staff: I interviewed John Scott, chief executive officer of Rosewood Hotels & Resorts, last year for The Wall Street Journal about his strategies for tipping at hotels. Mr. Scott tips hotel housekeepers, doormen, porters, wait staff and concierges, and bases the tip amount on the level of service (think $2 a day for […]