311 May Ease Atlanta’s 911 Woes
(Atlanta Journal Constitution) — Some relief may be on the way for Atlanta’s 911 center, now burdened by about 60 percent of calls coming in classified as non-emergency — everything from people asking for their trash to be picked up to those tired of listening to a howling dog. The city is developing plans to create a 311 calling center that would allow residents to call the city on a centralized number to get help with specific non-emergencies.
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