Saying ‘Basta!’ to Bad Clients
(Crain’s) — Kevin Labick did the unthinkable recently: He “fired” a huge retail client. It wasn’t just one incident that drove Mr. Labick, chief executive of digital consulting firm Empathy Lab, to pull the plug. A litany of offenses slowly mounted until working with the retailer became intolerable for the 4-year-old company, which develops large-scale e-commerce and broadband websites and performs other services for major brands such as Cablevision, Nautica and Verizon from offices in Manhattan and the Philadelphia area. The bad behavior ranged from treating staff disrespectfully to making late payments.
SEE ALSO
- Tyler Perry And Byron Allen Are In Talks To Acquire BET From Paramount
- Georgia Judge Prohibits Tiffany Haddish From Drinking And Ingesting Illegal Substances
- Watch Law Roach Gag Over Zendaya & Anna Sawai’s Almost-Identical Met Gala Looks — ‘I’m Glad We Came Early’
- Nia Long Isn’t Happy With How The Boston Celtics Handled Ime Udoka’s Cheating Scandal
- Lenny Kravitz Maintains Rock God Status With Bubble Bath Thirst Trap And A Phone Call From Denzel Washington During Performance
