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good listening skills

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People love to talk. If you ever attempt the exercise of not speaking for one full day, you’ll find that it is very, very difficult. The difficulty expands beyond the fact that you can’t simply ask someone for a glass of water or directions. There’s the added struggle of keeping your mouth shut when you just want to give your two cents on a matter, offer advice, or even spread gossip. People can focus a lot on imparting words and information onto others. For some reason, we think it elevates our status or makes us seem smarter to say a lot. The truth is that, saying less can actually be what makes us stronger. I made a point in recent years to become a better listener and it changed my life. It changed a lot of my relationships. It made me more diplomatic in relationships. It even caused me to walk away from some. Here is what happens when you listen more and talk less.

good listening skills

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People open up more

First off, people open up to you more. When people don’t fear that, at any moment, you’ll interrupt or make the conversation about you, they share more personal details.

good listening skills

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You learn who is self-involved

Some people will take advantage of the fact that you’re a good listener. You’ll quickly notice that some of your friends never ask you one question. They’ll talk for hours without asking you about yourself if you let them.

good listening skills

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You hear people’s struggles

If you let people talk for a while, without interruption, you may learn of some ongoing struggles they’ve been dealing with, about which you knew nothing about. You didn’t know because…you never asked. Nor did you let them talk long enough to share that part of their life. You’ll become far more compassionate if you listen more.

good listening skills

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Friends reach out more

Friends will reach out to you more when they’re going through something tough. In the past, friends may have only reached out when things were going well, feeling that they couldn’t rely on you to just listen when they were having a hard time.

good listening skills

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You navigate personalities better

Listening more and remaining silent in group settings helps you observe and analyze various personality types. You understand people better by watching them interact with others than by engaging in conversation with them.

good listening skills

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Arguments pass quicker

It’s amazing how much quicker arguments go by if you just listen more. Allowing someone to speak his peace—the whole way—without interrupting to defend yourself, lets you gather all the information you need before responding. It may even show you that there’s nothing to say other than, “I’m sorry you feel that way” or “You’re right.” Or, it may show you you’re dealing with someone unreasonable, and you won’t waste energy on this discussion.

good listening skills

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You understand motives

You get to learn peoples’ motives more—what makes them tick, what makes them feel safe, what makes them feel insecure, and what they really want. That makes every interaction, from social to professional, much easier. You may learn that, for your boss, it isn’t about the office appliances being perfectly organized—it’s about feeling respected in her office.